Workplace relations resources

As a member, you have access to free telephone and email advice for workplace relations matters.

There are additional resources that can assist you in managing your employees. To help our members with the more complicated day-to-day matters, we have created the following resources to assist in compliance with relevant employment legislation.

Members can access the AMA Queensland 2021-22 Pay Rates Summary

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For more information, contact the Workplace Relations Team on (07) 3872 2222 or email

AMA Queensland Award Subscription Service

An ever-changing system can make it difficult to ensure compliance with current legislation. By subscribing to AMA Queensland’s Award Subscription Service, you will receive time-saving updates direct to your inbox as they happen. These updates include changes made to:

  • the Health Professionals and Support Services Award;
  • the Nurses Award;
  • the minimum rates of pay for reception, allied health and nursing staff; and
  • applicable legislation and case law.

You also receive:

  • monthly newsletters on common issues found within the health industry awards; and
  • discounts to workplace relations training events and webinars.

To subscribe, please fill out the below form and return to

Contract templates

Ensure your employment contracts are compliant with the most current legislation and the applicable modern award. AMA Queensland’s Workplace Relations Team has employment contract templates for practice support staff, nurses, scientists, operational staff and doctors that are customised to the provisions under the health industry awards.

Templates are available at discounted rates for members in the following packs:

  • Health Professionals and Support Services Award contract templates;
  • Nurses Award contract templates;
  • Individual Flexibility Agreements; and
  • Employee Doctor contract template.

The Workplace Relations Team can also review practice contracts to ensure they are up-to-date and compliant with the latest legislation. Where appropriate, the team can complete contracts for the whole practice on a consulting basis.

If you are a member working in a private practice as either an employee or service provider, we are also able to provide you with assistance.

Long service leave

Long service leave is an entitlement granted under legislation to employees in recognition of a long period of service with their employer. This entitlement applies to full-time, part-time and casual employees; however, the accrual rate is different for each employment status.

Long service leave forms a part of the National Employment Standards (NES). The NES cannot be contracted out of, and it is important that all employee entitlements are calculated correctly in line with the applicable federal or state legislation. It is important to understand that long service leave cannot currently be paid out on request without a directions order from the Queensland Industrial Relations Commission.

Once the set rate has been paid for a calculation of an individual employee, 50 per cent of the original fee will apply for any future adjustments.

For an accurate calculation on your employees’ long service leave entitlement, please complete the order form below:

Workplace Relations Manuals

AMA Queensland's Workplace Relations Team is dedicated to providing support and advice for your private practice so you can concentrate on caring for your patients. As well as providing free workplace relations phone advice, AMA Queensland has developed three digital workplace relations manuals available to purchase.

These user-friendly manuals provide you with practical advice on the fundamentals of establishing an efficient and legally compliant medical practice. Our manuals guide you through legislation relevant to your practice and provide you with policies and processes to assist you in dealing with the everyday issues of employment.

To register your interest for the 2018 Workplace Relations Manuals, please contact the Workplace Relations Team on (07) 3872 2211 or email

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